Shipping and Returns
Shipping & Returns Policy
Shipping
All orders are shipped from Mallorca. Shipping costs are calculated at checkout and are the
responsibility of the buyer.
Once your order has been dispatched, you will receive a confirmation email with tracking details
(when available). Pink Lemon is not responsible for any delays, damages, or losses that may occur
during transit. Claims related to shipping issues must be addressed directly with the transport
company.
Local Delivery - Mallorca
We offer home delivery within Mallorca for an additional fee, depending on location and size of the
order. Please contact us before purchasing to arrange this service and confirm availability.
Pick-Up at Store
You are welcome to pick up your order in person at our showroom in Alaró during opening hours.
Please select the "Pick-Up at Store" option at checkout and wait for confirmation that your order is
ready.
Returns & Exchanges
We do not accept returns or exchanges unless the item is faulty or damaged upon arrival. In such
cases, please contact us within 48 hours of receiving your order, including photos of the item and
packaging.
Please note that our products are often handmade or vintage, and slight variations or imperfections
are part of their unique charm and are not considered defects.Important
By placing an order, you agree to these terms and conditions.